Downloads

Collective Intelligence

Why collective stupidity usurped the internet and how we can reclaim it
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Community- Led Growth guide

How to make online communities your competitive advantage and help you on business growth.
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Guide on how to champion Community-Led Growth in your company

Discover how to champion Community-Led Growth in your company through four key steps: building the case, communicating opportunities, aligning with stakeholder goals, and addressing common questions.
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The Complete Community Launch Playbook

Your Week-By-Week Guide to Building a Successful Customer Community.
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Successful Community Migration

Switch to a new platform in six simple steps
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Members for Life: Online communities for membership organizations

Check why and how should associations use online communities to increase adoption, satisfaction, and retention.
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Network Effects: Unlocking Growth in Publishing

Why the future of digital media will be driven by the integration of networks and high value content.
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Community Marketing Report

Why community is the future of engaging B2B customers
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Audiences to Subscribers: A Publisher’s Guide to Expert Communities

Become the trusted partner to your subscribers and reach new ones.
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The Definitive Guide to Community Management

Increase engagement, drive customer advocacy and stickiness that boosts retention and the bottom line.
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Customer Success and Online Communities

Turn lonely customers into product advocates, and activate retention and growth.
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Engage, Retain & Grow

Complete SaaS Marketer’s Guide to Online Communities.
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